Oculus Go Controller Not Working: Troubleshooting Guide

Posted On 17/02/2023

Have you been having trouble getting your Oculus Go Controller to work? In recent months, many Oculus Go users have been experiencing issues with their controllers not properly responding or connecting. This issue can cause difficulty in playing VR games and other experiences on the device. Fortunately, there are steps you can take to try and get your controller working again. In this article, we’ll discuss the most common causes of the Oculus Go controller not working and how to fix them.

Oculus Go Controller Not Working

If you own an Oculus Go virtual reality headset, you may have experienced the frustration of a controller not working. We will provide helpful information about troubleshooting your Oculus Go Controller, so that you can continue enjoying the immersive experience it offers. We’ll cover common causes for this issue, as well as solutions such as resetting, pairing, and updating the controller and headset.

Common Reasons for Problems

Oculus Go is a popular virtual reality headset that has gained a lot of attention among VR enthusiasts. One of the key features of the Oculus Go is its controller, which allows users to interact with the virtual environment. However, like any other electronic device, the Oculus Go controller may experience problems that can cause it to stop working. We will explore some of the common reasons why the Oculus Go controller may not be working.

Low Battery

One of the most common reasons why the Oculus Go controller may not be working is a low battery. The controller requires two AA batteries, and if the batteries are low or dead, the controller will not work. To check if the batteries are the problem, replace them with fresh ones and try using the controller again.

Connection Issues

Another common reason for the Oculus Go controller not working is connection issues. If the controller is not properly connected to the headset, it will not work. To ensure that the controller is properly connected, turn off the controller and the headset, and then turn them back on. Make sure that the controller is in pairing mode and that it is close to the headset.

Bluetooth Interference

Bluetooth interference is another possible reason for the Oculus Go controller not working. If there are other Bluetooth devices in the area, they may interfere with the controller’s connection to the headset. Try turning off other Bluetooth devices in the area to see if that resolves the issue.

Physical Damage

Physical damage to the Oculus Go controller can also cause it to stop working. If the controller has been dropped or otherwise damaged, it may no longer function properly. Check the controller for any visible damage and try using it with another headset to determine if it is the controller or the headset that is causing the problem.

Troubleshooting Tips

When the Oculus Go controller is not working, it can be a frustrating experience for users who rely on it to interact with the virtual environment. However, before reaching out to customer support or considering purchasing a replacement, there are several troubleshooting tips that can be tried to fix the problem. We will provide some useful tips to help users troubleshoot and resolve common issues with their Oculus Go controller.

Restart the Headset

One of the first troubleshooting tips for the Oculus Go controller is to restart the headset. Sometimes, the headset may be experiencing a software glitch that is preventing the controller from working. To restart the headset, hold down the power button until the device turns off, and then turn it back on.

Reset the Controller

If the headset restart does not work, the next step is to reset the controller. To reset the controller, hold down the home and back buttons on the controller for about 15 seconds. After this, the controller should restart, and you can try using it again.

Check the Bluetooth Connection

If the controller still does not work, check the Bluetooth connection between the controller and the headset. To do this, go to the settings menu on the Oculus Go and navigate to devices. From there, select the controller and make sure that it is properly paired with the headset.

Replace the Batteries

If the batteries are low or dead, replacing them with fresh ones can resolve the issue. Make sure to use AA batteries that are not rechargeable, as these can cause damage to the controller.

Contacting Oculus Support

If none of the troubleshooting tips above resolve the issue, it may be time to contact Oculus support. Oculus support can help diagnose the problem and provide a solution. Before contacting support, make sure to provide as much information as possible about the problem, including any error messages or symptoms.

Software Updates

Updating the software on the Oculus Go headset and controller can also help resolve issues with the controller not working. To check for software updates, go to the settings menu on the Oculus Go and navigate to the device section. From there, select the controller and check if there are any updates available. If there are updates available, follow the on-screen instructions to download and install them. It is important to keep the software on the Oculus Go and the controller up-to-date to ensure that they are working properly. Software updates may also address known issues and bugs that can cause problems with the controller.

Hardware Fixes

If the issue with the Oculus Go controller is hardware-related, there are a few hardware fixes that can be attempted. One option is to clean the controller’s sensors. Sometimes, dust and debris can get into the controller’s sensors and cause issues. To clean the sensors, use a microfiber cloth to gently wipe the sensors clean. Another hardware fix is to check the controller’s trigger button. If the button is sticking or not functioning properly, it may need to be repaired or replaced. This can be done by contacting Oculus support or a repair service.

Oculus Go Controller Replacement

If the issue with the Oculus Go controller cannot be resolved with the troubleshooting tips or hardware fixes, it may be necessary to purchase accessories or replacement parts. Oculus offers replacement controllers and other accessories on their website, and there are also third-party accessories and replacement parts available from other retailers. It is important to make sure that any replacement controller being considered is labeled as “Oculus Go Compatible Controller” to ensure that it will work properly with the headset. By purchasing a replacement controller, users can quickly and easily get back to enjoying their virtual reality experience with the Oculus Go.

How to Use Oculus Go Without Controller

Using the Oculus Go without a controller is possible, but it is important to note that not all apps or games will work without it. However, there are certain apps and games that can be used without a controller, such as video players, web browsers, and meditation apps. To navigate through these apps without a controller, users can use the touchpad located on the side of the headset. Swiping up, down, left, and right on the touchpad will allow users to navigate through menus and select different options. Some apps may also use voice commands as an alternative to the controller. However, for the full VR experience, it is recommended to use the Oculus Go controller, as it provides more control and interaction with the virtual environment.

How to Pair Oculus Go Controller

To pair the Oculus Go controller, users need to make sure that both the headset and the controller are charged and turned on. Next, they need to navigate to the settings menu on the headset and select “Controller.” From there, select “Pair New Controller” and press the button on the back of the controller until the LED light starts flashing. The headset should detect the controller and display a message asking the user to confirm the pairing. Once confirmed, the controller should be ready to use with the Oculus Go headset. It is important to note that the Oculus Go controller uses Bluetooth technology, so users should make sure that no other Bluetooth devices are interfering with the pairing process.

Oculus Go Second Controller

The Oculus Go supports the use of a second controller for some apps and games, which can provide a more immersive VR experience. To pair a second controller, users should follow the same steps as pairing the first controller. However, instead of selecting “Pair New Controller,” they should select “Pair Second Controller.” Once the controller is paired, it can be used alongside the first controller to navigate through menus and interact with the virtual environment. Not all apps and games support the use of a second controller, so it is important to check the app or game’s compatibility before attempting to pair a second controller.

Can You Use Oculus Go With PS4

The Oculus Go is not designed to work with the PS4, as it is a standalone VR headset that does not require a console to function. The PS4 VR headset is specifically designed to work with the PS4 console and cannot be used with other devices. While it is possible to connect the Oculus Go to a PC or laptop to access certain apps and games, it is not compatible with the PS4. However, some games that are available on the PS4 may also be available on the Oculus Go, so users can still enjoy similar VR experiences on the Oculus Go.

Conclusion

It is important to troubleshoot the Oculus Go controller if it is not working properly. This can be done by restarting the device, checking for any software updates, calibrating the controller, or resetting the controller. If these solutions do not work, contacting Oculus support or taking your device to a certified repair facility may be necessary. Before attempting any of these solutions, make sure the controllers are connected and charged and that there are no obstructions between the controller and headset.